Return Policy
We want you to be completely satisfied with your purchase from Maliki Thobes. If you need to return an item, please follow the guidelines below:
Return Period
You have 7 working days from the date of delivery to request a return.
How to Request a Return
To initiate a return, please email us at info@malikithobes.co.uk with the following information:
- Your order number and name
- The reason for the return
- The item(s) you wish to return
A member of our team will respond with the return procedures.
Condition of Items
To be eligible for a return, your item must meet the following criteria:
- It must be in the same condition as when you received it.
- The item must be unworn or unused, with tags attached.
- It must be returned in its original packaging.
- You must include the receipt or proof of purchase.
Processing Your Refund
- Once your return is approved and we receive the item, we will process your refund to the original payment method within 10 business days.
- Please note, it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at info@malikithobes.co.uk.
Damages and Issues
Please inspect your order upon reception. If the item is defective, damaged, or incorrect, contact us immediately at info@malikithobes.co.uk so we can evaluate the issue and resolve it promptly.
Thank you for shopping with Maliki Thobes! We appreciate your business and are here to ensure a smooth shopping experience.
